How to pay the commission?
If you have a negative balance, you can pay the commission to Oneplaine via the mobile in-app transfer. To do so:
- Go to the Earnings tab and click the Pay to Oneplaine button
- Choose a payment option (your mobile wallet provider)
- Enter the mobile number you wish to pay with
- Follow the instructions in the app to complete the payment
- Wait to receive your payment confirmation before closing or navigating away from the payment portal.
What to confirm before paying a commission?
Before confirming the payment, make sure:
- Your mobile account details entered are correct
- You are using either a Vodacom or Airtel mobile wallet. The payment platform does not support other providers.
- You have sufficient funds to pay the whole amount owed. You can’t change the sum to be paid.
How long does it take to process the payment?
Once the payment has been confirmed, it can take up to 24 hours for the amount to be visible in your balance.